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Feedback for Cyclist has been compiled from 318 customer reviews

Date Score Customer Comment
Service:++
Product:+

Service rating : Great
Product : I enjoy the articles about rides, but not the reviews of expensive kit

Service:--
Product:+

I remain a fan of the magazine but am very disappointed that the gift associated with the subscription never materialised.


On 20-Jun-2016 the supplier responded:
Thank you for your feedback Steven.

I have sent you an email regarding your subscription which has information on the above.

Lucy

Service:+
Product:++

Service rating : Ok, nothing stands out
Product : Good read, not too many adverts

Service:++
Product:++

Service rating : Very good service
Product : Great product

Service:++
Product:++

Service rating : I still lookmforward to receiving the mags.
Product : Great magazine, although i would like to have some information of some of the photographs you take. It reminds me of euronews with no comment: interesting, but it does not mean anything to me.

Service:++
Product:++

Service rating : .good
Product : Quality

Service:++
Product:+

Service rating : I have no complaints at all with the service. So far everything has arrived as promised,even the free gift which I was not really expecting.
Product : The magazine is good but a little high end for me personally. I was hoping for something based on touring and more everyday cycling.

Service:WProduct:WLatest:Service+
Product:+

Service rating : See below
Product : I signed up for a subscription for a certain gift which was then out of stock...


On 23-May-2016 the supplier responded:


I have checked your order, and can see that the free Water Bottle gift for the offer was sent out. Could you let me know whether this was received?

Have a great day!

Martin


On 24-May-2016 the customer changed their rating and added:
Hello Martin,

Thanks for your reply

I did receive a Water Bottle but think it was a different / larger offer than that?

Cheers,

Marc

See this exchange on Feefo

On 24-May-2016 the supplier responded:
Gift not as expected


On 24-May-2016 the supplier responded:
Good Morning Marc,

I have sent you an email regarding this, and you should receive this shortly.

Martin

Martin

Service:++
Product:++

Service rating : I contact them trough the chat and they were excellents
Product : The best cycling magazine that I have ever read. The fact that is a monthly edition is a great thing because they have time to write amazing articles and not just articles to occupy space like the majority of the week editions.

Service:++
Product:++

Service rating : Prompt postage of magazine, app is really good
Product : Excellent magazine all round.

About

A celebration of the freedom to explore and the gear that makes road cycling special, each issue of Cyclist offers:

  • The most exhilarating cycle routes and sportives in the world – their history, when to go and how to get the best from your trip.
  • The most in-depth road bike reviews alongside coverage of all the latest must-have kit and apparel.
  • Expert opinion on components, training, nutrition and technology from our team of dedicated, expert riders.
  • The stories behind the biggest brand names and most influential people in cycling.

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