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The first magazine dedicated solely to road cycling

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Feedback for Cyclist has been compiled from 482 customer reviews

Date Score Customer Comment
Service:++
Product:++

Service rating : prompt and timely
Product : The best balanced cycling magazine around. It caters for all levels and interest. Very impressed.


On 27-Apr-2015 the supplier responded:


I am pleased you receive Cyclist magazine in a prompt and timely manner, and that you are very impressed with how balanced Cyclist is.

Hope you have a great day

Kerry

Service:++
Product:++

I just have one doubt, I payed the year, or only 12 issues? The thing is that I see many issues to download from other past months, so I don´t know if I download them, will affect my other upcoming issues. Thanks, Octavio

Service:+
Product:+

Service rating : There isn't an 'average' grading here. I had expected to have received the complimentary Torq products by now, but there is no sign of them. Bear in mind we are now into 'cycling season' and I am using energy products on a regular basis.
Product : Good range of articles. The recent one comparing gear sets, etc was both different and useful

Service:--
Product:+

Service rating : Damaged item when received and the free introduction offer item was never delivered. Marketing scam.......
Product : good read and reports

Service:++
Product:++

Service rating : just excellent
Product : just excellent

Service:--Product:NALatest:Service--
Product:NA

Service rating : Having responded to your offer and been cold called, I accepted a deal and paid £5 for three issues. Although this was many weeks ago I have not received any issues of the magazine. This is the type of scam that I would not expect from a magazine with cyclist's reputation.
Product : Having not received the product I have paid for, I cannot comment!


On 23-Apr-2015 the customer changed their rating and added:
Poor customer service.

See this exchange on Feefo

On 27-Apr-2015 the supplier responded:
I can see that my colleague Natalie has resolved your query for you by email. I hope that you have a lovely day.

Natalie G

Service:++
Product:++

Service rating : IN US so the special offer on web page was not offered - a little disappointed,
Product : Go to place - other cycling mags seem to be pimps for vendors. Like scientific methodoly. Would like more US coverage

Service:++Product:++Latest:Service++
Product:++

Service rating : Great informative magazine.
Product : I love it.


On 21-Apr-2015 the customer changed their rating and added:
Aimed at the right level.

See this exchange on Feefo

On 21-Apr-2015 the customer changed their rating and added:
Aimed at the right level.

See this exchange on Feefo
Service:++
Product:++

Service rating : Great service for the subscription, was able to change my delivery address using their online system, got my first mag through promptly
Product : Amazing magazine, great balance between all aspects of road cycling with a quality to the magazine that you don't get with other publications


On 21-Apr-2015 the supplier responded:


I am very pleased to hear that you are receiving great service for your subscription to Cyclist, and that you were able to change your delivery address online. Also it is great to hear that you are finding Cyclist an amazing magazine, with a great balance.

Have a great day.

Kerry

Service:--
Product:NA

i treid the '3 issues for £5' and it seems that my first issue has been lost in the post and i now need to wait another 7 days for a replacement.......


On 27-Apr-2015 the supplier responded:
my colleague Suzie has been in contact with you by email. I hope that the resolution to your query was satisfactory. Have a lovely day.

Natalie G

Features

A celebration of the freedom to explore and the gear that makes road cycling special, each issue of Cyclist offers:

  • The most exhilarating cycle routes and sportives in the world – their history, when to go and how to get the best from your trip.
  • The most in-depth road bike reviews alongside coverage of all the latest must-have kit and apparel.
  • Expert opinion on components, training, nutrition and technology from our team of dedicated, expert riders.
  • The stories behind the biggest brand names and most influential people in cycling.

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